"Successfully completed my four year IT cadetship with 370° group, IBM & RMIT today. Thank you 370° group."

- Marie Stella - IT Cadet

"A traineeship has made a world of difference in such a short time for my son."

- Paul, father of IT Trainee

"The support received from 370º group and RMIT University was excellent."

- Pierre, GTA's Trainee of the Year

"Evan is my supervisor, who I have found to be very helpful and supportive along with all the team at 370° group."
- Hayley Cooksey, Business Trainee

Information Technology, Cerificate IV & Diploma

What do Information Technology trainees do?

Information technology trainees learn to manage the day-to-day operations for information technology (IT) systems to make sure that the system runs effectively.

Information Technology trainees work with IT managers to make sure that the computer system provides sufficient computing power to deliver the desired level of business performance.
 
Some of the tasks performed are:
  • talk with managerial, administrative and technical staff to determine information needs, data flows and system definitions
  • establish and control systems access and security
  • coordinate protocols for operation within multi-user IT networks that provide voice, data and text transmission
  • check systems in order to optimize performance and to initiate recovery action after system failures
  • implement regular housekeeping procedures, including data backupmanage the distribution and retention of data on various storage devices
  • coordinate system updates and replacement of ‘old’ versions
  • maintain data dictionaries
  • provide day-to-day advice to users on data structures and terminology
  • provide assistance in testing new equipment and systems
  • prepare technical reports on the operation of systems
  • prepare systems cost estimates and cost-benefit analyses
  • coordinate the work of support staff
  • provide training in systems use and access

How do I become an Information Technology trainee?

You can become an Information Technology trainee by enrolling in a traineeship. Entry requirements may vary, but employers generally prefer applicants to have completed year 10 or equivalent with an increasing trend towards requiring Year 11 or 12. Employers may also have specific requirements according to their companies needs.

Qualifying as an Information Technology trainee involves;
  • 18 months commitment
  • Attending paid work with a “host employer” for the duration of the traineeship
  • Completing off-the-job training with a Registered Training Organisation (RTO)
Ideal personal requirements to be an Information Technology trainee include;
  • good at technical activities
  • good communication skills
  • able to quickly understand complex problems and devise effective solutions
 
        

      
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